Topics

For more information on these topics, click on each topic for objectives and curriculum information. If you need further information, please email us at: billswetmon@aol.com

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• Achieving the Competitive Edge with Excellent Customer Service
• Building High Performance Teams Through Effective Communication
• Business Etiquette for the Professional
• Coaching, Mentoring, and Empowerment Skills
• Conflict Management: Keeping Your Cool When Others Don't
• Creative Problem Solving
• Delivering Winning Presentations with Confidence and Power
• Grammar Made Easy
• How to Become an Effective Communicator
• How to be an Assertive Manager/Supervisor
• How to be an Effective Supervisor and Get Results
• How to Deal with Change in the Workplace
• How to Sharpen Your Business Writing Skills
• Improving Workplace Attitudes
• Keys to Career Success-Knowing What is Expected of You in Any Job
• Managing Your Time to Achieve Your Objectives
• Mastering the Fine Art of Successful Selling
• Strengthening Workplace Relationships
• Using Positive Thinking and Self-Esteem to Improve Performance

Managing Your Time to Achieve Your Objectives

Benefits received from this training:

At the conclusion of this training, you will be able to . . .

• Realize the value of time.
• Put a "price" on your time.
• Know what successful people know about time management and goal setting.
• Know how to set goals, take control and reduce stress.
• Realize why some people do not set goals and, therefore, not experience the success they desire.
• Identify the characteristics of high quality goals.
• Prepare a daily "Master-To-Do" list.
• Plan an effective and efficient work schedule for each week.
• Become more efficient and better organized.
• Streamline paperwork!
• Be a more efficient delegator.
• Learn how to control the telephone instead of allowing it to control you!
• Conquer procrastination.
• Become a better communicator.
• Conduct successful and effective meetings.
• Reduce and manage stress in your life.

Additional benefits and objectives can be identified and designed to fit the needs of each client.

Training Curriculum:

1. Learning how to work at the speed of light.
   1. What successful people know about time management.
2. Know where you are going with effective goal setting.
   1. Goals must be conceivable.
   2. Goals must be believable
   3. Goals must be achievable
   4. Goals must be measurable.
   5. Goals must be controllable.
      1. Four reasons why people do not set goals.
3. The characteristics of high quality goals.
   1. Specific.
   2. Measurable.
   3. Achievable.
   4. Realistic.
   5. Time-specific.
4. Capturing every task.
   1. Your master "to-do" list.
   2. Three reasons for a master "to-do" list.
   3. Planning a successful week.
5. Developing efficiency and organizational skills.
   1. The benefits of a time log.
6. Streamline your paperwork.
   1. The 5 things you can do with a piece of paper.
7. Effective delegation.
   1. The delegation dilemma.
   2. The benefits of delegation.
   3. The barriers to delegation.
   4. Three expedient mistakes of delegation
   5. How to delegate efficiently.
8. Controlling the telephone.
   1. Ten telephone tips.
9. Conquering procrastination.
   1. Four ways to overcome procrastination.
10. How to say "No" and still win friends and influence people.
11. How to become an efficient communicator.
    1. The five filters of communications.
    2. The two principles of distortion caused by the five filters.
12. How to conduct successful meetings.
    1. Four ways to conduct productive meetings.
13. Reducing and managing stress.
    1. Change negative self-talk to positive.
    2. Rethink what you eat.
    3. Exercise.
       1. Eight symptoms of burnout.
14. Q&A/Evaluations/Learning Transfer.

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