Referrals

"There is no doubt your presentation was outstanding and superior to other presentations which were attended by other members of my staff."
- W.O. Cudlipp, Managing Director, Flame Opals (Australia)

"Mr. Swetmon is simply a wonderful orator . . . purely wonderful!"
- Veanela Campbell, Research Analyst, Provident Bank, New York City

"This is just to let you know that I have taken many courses of presentation skills, but definitely the one you gave us is the best I have ever taken."
- Antonia Gutierrez, Regional Sales Manager, American Airlines, Mexico City, Mexico

"Bill Swetmon has a great speaking voice and gives a brilliant presentation. He kept my attention and invited me to learn more. Bill is like a flawless diamond-a rare find. Thank You."
- Elizabeth Kimbark, Management Trainee, Provident Bank, New York City

"I speak often and have enjoyed good/high evaluations, but always want to do better thus I am here. To my amazement, I feel like I need (or want to) start all over with the preparation for my next presentation. I have learned more than I ever thought I could in six hours."
- Jim Michaels, CEO, Michaels Engineering, LaCrosse, Wisconsin

"On behalf of WestMark Realtors I wish to express our gratitude for your well planned presentation on the subject of Exceptional Customer Service this past Tuesday. Your care and interest in customizing the material to meet the need of our associates made the presentation meaningful and appropriate to all of us and easy to apply to our daily activities. The positive team building experience for our group will be a long lasting benefit for which I am especially grateful." - Linda Ferguson, CRB, President, WestMark Realtors, Lubbock, Texas

"The training we received in Effective Customer Service provided by Skill-Speak, Inc. was tremendous! Our CSRs are doing an outstanding job, and we have clients that are now repeating their business with us. Thanks for improving our revenues far beyond our investments in training."
- John Heiser, Vice President, MRO Corporation, Juneau, Alaska

"On behalf of KCEN-TV, NBC 6 in Waco, I want to thank you for working with our station's department heads and supervisors on the subject of Teamwork & Communication Skills. Your customized presentation that included participation by our staff has resulted in our staff now working as a team toward a common goal. Comments from our staff have been: I feel I can now motivate those I manage, I now listen to my staff more, Other departments have my same concerns for success, and I now deal with employees with a positive attitude. Thank you, Bill, for waking up our staff to be more focused and better communicators. "
- W. Randy Odil, Vice President & General Manager, KCEN-TV Channel 6

"Your training in communication skills and team building has been one of the most beneficial investments we have made at the Baldwin-Wallace College Health Center. I appreciate the fact that you not only provided top-notch training sessions, but you also worked hard to build long-term relationships with your clients. It has been most helpful to be able to continue to communicate with you about issues and situations that have arisen since our training. Contracting with Skill-Speak, Inc. is not a cost, but an INVESTMENT, which will continue to pay off in many ways."
- Jane P. Ehrman Director, Student Health Center, Baldwin-Wallace College

"I received so many positive comments about your presentation that I had to contact you and let you know what a hit you were with our audience. The evaluations I received from the group were exceptional. Many folks took the time to add comments such as exciting speaker, knows the topic, practical information, and wonderful day well spent. Thanks so much for the great job you did for us."
- Judith T. Goodwin, Executive Director Oklahoma Community-Based Providers, Inc.

"In the last several months, your training of Written Communication and Time Management has made a significant and on-going contribution to the population here at Exult. Having attended your trainings, I can attest to your dynamic style and communication of the subject. I can say without reservation you are a pleasure to work with."
- Margaret L. Poole, Manager of Internal Training, Exult

"I thought that I'd get back to you since it has been nearly a year since you presented How to Manage Multiple Projects and Meet Deadlines. Many of the participants are still using the techniques that you suggested during the session, such as the time log, tickler files and prioritizing. Your ideas have been very beneficial in helping others to cope with the many stressful situations encountered in the day-to-day activities in the business world."
- Jack Bernosky Human Resource Manager, Joy Mining Machinery

"Mr. Swetmon's energy, motivation, and abilities contributed to the successful accomplishment of the Head Nurse Leadership Development Courses."
- Carolyn M. Jolitz, Lieutenant Colonel, Army Nurse Corps Chief, Department of Nursing Quality Management

"I would like to take this opportunity to congratulate you on the excellent training sessions you conducted for the New York City Department of Correction Leadership Institute. The trainees were impressed with your ability to understand and translate the correction culture. You successfully fulfilled every performance objective we discussed. The instructional strategies you implemented were informative as well as involving."
- Brenda M. Andrews, Senior Program Specialist, New York City Dept. of Correction Leadership Institute

"You are an excellent facilitator and I am proud to have the opportunity to work with you."
- Norm Ward, Raytheon Professional Services